Privacy Policy – giveawaysforacause (a division of 121 Networks Ltd)

Who We Are

giveawaysforacause is a program operated by 121 Networks Ltd, committed to ensuring your personal information is handled respectfully and in accordance with Australian privacy laws.

Street Address:
giveawaysforacause Business Centre, 76 Rosemary Street, Caboolture South QLD 4510
Postal Address:
GPO Box 777, Caboolture QLD 4510
Email Contact:
privacy@giveawaysforacause.com.au

 

1. Our Privacy Commitment

We place high importance on the confidentiality and integrity of your personal data. giveawaysforacause adheres to Commonwealth and relevant State or Territory privacy legislation, including the Privacy Act 1988 and associated Privacy Principles. This policy is regularly reviewed to maintain alignment with legal requirements and best practice.

 

2. What This Policy Covers

This Privacy Policy explains how giveawaysforacause manages personal information—how we collect it, use it, share it, protect it, and what your rights are. It applies to every interaction with giveawaysforacause across our services, programs, and operations. It forms the basis of our privacy notices available both online and in printed form.

 

3. Collection of Personal Information

We collect personal details in fair and lawful ways, either:

  • Directly from you or your representative (in-person, by phone, email, or online), or
  • From trusted third-party sources, such as government agencies, service providers, or public directories.

At or near the time of collection, we’ll explain:

  • Why we’re collecting your information
  • What could happen if you don’t provide it
  • Who might receive it (including overseas recipients, if applicable)
  • How you can access or correct your data
  • How to lodge privacy concerns
  • How to get in touch with us

 

4. What We Collect

Depending on your relationship with us, the personal data we may collect includes:

  • Contact and identification details
  • Health information, assessments, and case notes (if relevant to service delivery)
  • Payment and financial details
  • Feedback and service interaction data
  • Professional qualifications or employment history
  • Legal matters relevant to our support
  • Information needed for reporting, compliance, advocacy, or improvement of services

 

5. Use of Your Information

Your personal information helps us:

  • Deliver services and programs effectively
  • Determine eligibility or advocate on your behalf
  • Process payments and issue fundraising tickets
  • Evaluate and improve service delivery
  • Meet legal and reporting obligations

If you do receive marketing from us, you can opt out any time via unsubscribe links or by contacting us directly.

We do not sell or trade your personal information, and we will never disclose it overseas unless required and disclosed as per this policy.

 

6. Anonymity and Pseudonyms

You’re welcome to remain anonymous or use a pseudonym when interacting with us—for example, when submitting feedback or commenting on a blog. However, some services may require your full identity to be effective, such as ticket purchases or legal documentation.

Questions? Contact our Privacy Officer at privacy@giveawaysforacause.com.au or (07) 5495 7700.

 

7. Information Security

We take the security of your personal information seriously. Our systems are protected by internal policies and regular external audits. Electronic and physical records are kept secure via:

  • Lockable storage
  • Restricted access
  • Regular internal audits
  • IT systems that comply with industry standards

For online payments, we use PCI DSS-compliant encryption to protect your credit card and transaction data.

 

8. Cookies, IP Addresses, and Web Tracking

We use cookies and similar technologies to improve your website experience and measure engagement with our fundraising and marketing campaigns. Services like Google Analytics and Facebook may also use these tools to personalize ads.

You can opt in or out when visiting our site, and adjust browser settings to disable cookies if you prefer.

Additionally, we may log your IP address for technical, legal, or analytical purposes.

 

9. Keeping Information Accurate

We aim to maintain accurate, up-to-date information. If you believe we hold incorrect data:

  • We’ll amend or delete it when reasonable
  • If not, we’ll explain why and note your concern in our records
    All corrections involving clients must be approved by our CEO or their delegate.

 

10. Accessing or Updating Your Information

You may request access to your personal information at any time, unless prohibited by law. Requests must be in writing and include sufficient identification (photo ID or two alternative forms).

If you use a pseudonym, we must confirm you’re the owner of that pseudonym.

We may charge a reasonable fee to cover access or copying costs.

Contact us via privacy@giveawaysforacause.com.au or write to the Chief Executive Officer.

 

11. When We Might Refuse Access

We may decline access if:

  • There are safety or legal concerns
  • It could infringe on another person’s privacy
  • The request is frivolous or vexatious
    We’ll provide written reasons if access is denied, and may seek legal guidance before responding.

 

12. Sharing Your Information

Your personal information is not shared unless:

  • Required by law or contract
  • Required to prevent a serious threat to health, safety, or life
  • You’ve consented to it
    In all cases, any third party we work with (e.g. contractors, payment processors) must meet strict privacy obligations, including signed confidentiality agreements or contract clauses.

 

13. How Long We Keep Your Information

We retain personal information only as long as necessary and in compliance with legislation or contracts. Secure disposal methods include:

  • Shredding paper records
  • Secure data deletion for digital records
    Our retention practices align with Australian Records Retention Standards.

 

14. Your Responsibilities

You play a role in helping us keep accurate records by:

  • Providing current, accurate personal details
  • Notifying us of changes that affect your service
  • Respecting our staff
  • Using services appropriately
  • Paying relevant fees, if applicable

 

15. Feedback, Inquiries, and Complaints

We encourage questions, suggestions, and complaints regarding our privacy practices. Contact us:

All complaints are reviewed and responded to within 20 business days. You may choose to remain anonymous, though it may limit our ability to respond.

 

16. Related Resources and Forms

Please refer to the following for further details:

  • Website privacy notices (e.g. Art Unions, 121 Networks Ltd)
  • Confidentiality Agreements
  • Request to Access Information forms
  • Consent to Release/Obtain Personal Information forms

 

17. Marketing Communications – Opt In/Opt Out

By providing your details, you agree that we may add you to our database to receive newsletters, winner notifications, and updates on new giveaways or promotions. You may opt out of receiving these communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

 

18. Key References

This policy aligns with:

  • Privacy Act 1988 (Cth)
  • Australian Privacy Principles
  • Privacy Amendment Act 2012
  • PCI DSS Security Standards
  • Australian Direct Marketing Association Code of Practice
  • giveawaysforacause Consumer Rights & Duty of Care Statements
  • Feedback & Complaints Policy


19. Glossary of Terms

Personal Information – Info that identifies or can identify an individual, including opinions. Includes sensitive information.
Direct Marketing – Communication using personal info to promote services.
Privacy Principles – Legally binding standards on how personal data is handled.
PCI DSS – Standards for managing credit card data securely.
Authorised Person – giveawaysforacause staff delegated by the CEO to make decisions.
CEO – Chief Executive Officer of giveawaysforacause.

If you need help understanding this policy or accessing it in another format, reach out to us at privacy@giveawaysforacause.com.au. We’re here to help.